Facing Conflict: What We Know and What We Can Do

This workshop, entitled "Facing Conflict: What We Know and What We Can Do", was led by Theo Favre and co-led with Arnaud Brun within the framework of the Erasmus Student Network (ESN) in Geneva. It aimed to provide a comprehensive and academically grounded exploration of interpersonal conflict, especially in the context of student-led organizations marked by cultural diversity and shared responsibilities.

The session was structured in three phases. First, a conceptual introduction defined core constructs such as conflict, mediation, and emotional dynamics. Drawing on psychological and sociological theories, we discussed how individual differences, miscommunication, and emotional escalation contribute to conflict emergence and maintenance.

In the second phase, we presented applied conflict resolution techniques supported by current literature in psychology, communication studies, and organizational behavior. These included methods such as active listening, nonviolent communication (Rosenberg), reframing, and mediation strategies designed to promote de-escalation and mutual understanding.

Finally, the third phase consisted of experiential learning through role-playing exercises and group discussions. Participants were invited to reflect on real-life conflict scenarios, apply the techniques introduced, and receive feedback from peers and facilitators. This hands-on component fostered critical thinking, emotional awareness, and practical confidence.

Overall, the workshop sought to bridge theory and practice, equipping participants with tools to better manage interpersonal tensions in their academic, professional, and social environments.